Cancellation and Refund Policy

Our cancellation and refund policy ensures the smooth functioning of our services and respects the time and commitment of both our psychologists and clients. Once an appointment is scheduled, clients are unable to cancel or reschedule it. This policy is in place to maintain the integrity of our appointment system and ensure that our psychologists can effectively manage their schedules to accommodate all clients.

Refunds are not provided for cancelled appointments or missed sessions. We understand that unforeseen circumstances may arise, but our policy reflects our commitment to maintaining consistency and fairness in our operations. Our psychologists dedicate valuable time and resources to each appointment, and as such, refunds cannot be issued for missed sessions.

We encourage clients to make their appointments mindfully and to prioritize their mental health by attending scheduled sessions. Thank you for your understanding and cooperation in adhering to our cancellation and refund policy. Your commitment to your mental well-being is greatly appreciated.